This is one of many attempts to cancel the AVG renewal. I requested over a year ago not to renew. You still debited my bank and renewed. I object strongly. I received an email which advised I needed to cancel earlier than I did. May I remind you it was over a year ago. Please refund the charge. This AVG is not required now or in the future. Please comply cancellation and refund the $ taken.
Hi Lynette,
This isn't the experience we want you to have. We acknowledge your refund request.
However, upon checking your account, we're unable to find any recent charges. It might be under your alternate account.
Since, it isn't recommended to share the account/order info over this public post, we've sent you an email requesting few info.
Please revert to us via it to proceed further.