Hello Yuichi,
We will help you further. Yes, we are aware of this issue and reported this to our developers team. It is expected to be fixed soon, your patience is much appreciated.
We have cancelled the auto renewal status of AVG TuneUp (60-day Trial). The product will not be renewed and no money will be taken from your account.
Confirmation email regarding the same has been sent to your registered email address.
Let us know if you need further help.
I want to cancel automatic contract renewal
AVG PC Tuneup (free trial of 60 days)
An original order number: 12554060310
date: 2019/04/19
But
Is displayed in avg my account
"An internal error occured. Please try it again. We are sorry for any inconvenience."
Why
Hello Yuichi,
We will help you further. Yes, we are aware of this issue and reported this to our developers team. It is expected to be fixed soon, your patience is much appreciated.
We have cancelled the auto renewal status of AVG TuneUp (60-day Trial). The product will not be renewed and no money will be taken from your account.
Confirmation email regarding the same has been sent to your registered email address.
Let us know if you need further help.