Hello Fred,
Thank you for reaching AVG Support Community.
I'm glad to clarify this for you.
Upon checking your account, the AVG TuneUp subscription was already turned off, which means that you will not be charged for renewal once it expires, yet you will be able to use the service by the end of the current period.
We are sorry to see you go. If there is anything else we can do for you while you are still with us, feel free to contact us back. Thank you.
I do not wish to renew my subscription (2 year) due in December 2021. could you please ensure I am not billed at the end of my 2 year prepaid plan thank you
Hello Fred,
Thank you for reaching AVG Support Community.
I'm glad to clarify this for you.
Upon checking your account, the AVG TuneUp subscription was already turned off, which means that you will not be charged for renewal once it expires, yet you will be able to use the service by the end of the current period.
We are sorry to see you go. If there is anything else we can do for you while you are still with us, feel free to contact us back. Thank you.