Cancel AVG Anti Virus Trial

Hello Harry.
We acknowledge your request.
However, you do not have an active trial subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate this order. Please revert it containing those details.

Hi,
I am coming to the end of my AVG Anti Virus free trial period and want to cancel it but there is no reference to it in my AVG account.
How do I cancel the subscription so that I am not charged for a continuation?

Hello Harry.
We acknowledge your request.
However, you do not have an active trial subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate this order. Please revert it containing those details.

I was charged for a service I did not subscribe to