Cancel AVG automatic renewal from this computer as not required not

Hello Vivienne,

We are glad to help you.
We will send an email asking for a few details and please reply to that email.
Thank you.

I sent you another email with photo of the invoice attached,including another email I used to use
please let know your response 
thankyou
vivienne

I find i am to be charged for an AVG product i DO NOT require and cannot find a way to cancel it .I have been trying unsuccessfully to do this all last week from my phone as i dont use this laptop now due to the fact it is about 25 yrs old and so outdated and slow a tortoise could start it quicker.But am trying to do in desperation
 It has taken me almost 3/4 of an hour to get this far
I DON'T  need avg on here any more and cant find a way to stop you taking £59 from me for something i dont have use of, AND WITHOUT MY PERMISSION FIRST TO DO SO
PLEASE stop taking money from me automatically WITHOUT my permission. there shouldn't be an automated renewal without consulting the purchaser first on the avg account.  


rather annoyed to say the least

Hello Vivienne,

We are glad to help you.
We will send an email asking for a few details and please reply to that email.
Thank you.
Hello Vivienne,

Thank you for the screenshot.
We have already sent an email regarding the renewal details and please reply to that email.
Thank you.