Cancel AVG subcription

General discussion
3

Hello Fabrizio,

I understand that you wish to cancel the subscription of AVG AntiVirus. We are unable to locate any active subscription of AVG with this gmail account. I have sent you an email, please reply to that email with the necessary information. We will check the same and assist you further.

1

Hy, I'm trying to cancel my subscription to AVG Antivirus.
I log in my AVG account and click on "My products"; so, I read tihis message:

 "You don't have any subscriptions.
(Note: If you have a subscription that should be listed here but isn't, please click here.)"

Clicking on the link, this message appears:

"Product not visible in AVG MyAccount
Instructions

none

Issue

We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products.

If you need additional information, click Get More Help at the bottom of the page to contact us directly.

Update

The synchronization is complete for the products below, which are now visible under the My Products tab:

  • AVG Internet Security - Unlimited
  • AVG TuneUp - Unlimited
  • AVG Ultimate"

So, finally, what should I do to cancel AVGAntivirus?
May I simply send an email with my license number?

Thanks
Fabrizio


2

Hello Fabrizio,

I understand that you wish to cancel the subscription of AVG AntiVirus. We are unable to locate any active subscription of AVG with this gmail account. I have sent you an email, please reply to that email with the necessary information. We will check the same and assist you further.