Cancel free 60 days AVG TuneUp

Hello Jiseun,
We're sorry to hear that you’re thinking of leaving our service.
We will certainly check and help you.
We could not find the active subscriptions/trial order on the account that you used for the AVG community. Hence, I have sent you an email requesting few details to locate your subscription. 
Please check for the email and revert to us.
Thank you for your understanding.

Hi
I cannot cancel the free 60 days trial of AVG TuneUp. How can I cancel this service before charging?

Hello Jiseun,
We're sorry to hear that you’re thinking of leaving our service.
We will certainly check and help you.
We could not find the active subscriptions/trial order on the account that you used for the AVG community. Hence, I have sent you an email requesting few details to locate your subscription. 
Please check for the email and revert to us.
Thank you for your understanding.