Cancel free trial auto renewal

Hi Nicole,
We are sorry that you decided to cancel your subscription with us. We will check and help you with the same.
We couldn't locate any trial orders on your current account of AVG. Hence, sent an email for you to provide few information which will help us to locate the exact account. If the e-mail is not found in your inbox, do check your spam/junk folders as well.
Thank you.

Hi,
i setup a 60 days free trial to check out the product but now im trying to cancel the auto renewal but when i go to subscription e say i have no subscription but on my pc it say its due on november 14th i dont know how to cancel the auto renewal so i wont get charge on that date i didnt even get an enail confirmation. Pls help

Hi Nicole,
We are sorry that you decided to cancel your subscription with us. We will check and help you with the same.
We couldn't locate any trial orders on your current account of AVG. Hence, sent an email for you to provide few information which will help us to locate the exact account. If the e-mail is not found in your inbox, do check your spam/junk folders as well.
Thank you.