Cancel free trial

trying to cancel a free subscription and can't seem to do it.  Not giving me any options.

Please help.

Hello, Michael

We will help you with this.
We do not see any subscriptions under your account.
Do you have any other alternate email address?

I apologize for the inconvenience caused.
Please post your own query in a separate so we get enough details to locate your account in our database and help you further.

I have the same problem. After running the uninstall I keep getting
quarantine messages. Thomas Schroeder schroetv@aol.com

Hello, Michael

We will help you with this.
We do not see any subscriptions under your account.
Do you have any other alternate email address?