Cancel free trial

Hello Katy, 
Thank you for reaching AVG Support Community.
We're sorry to know that you've decided to cancel the AVG Subscription.
We will certainly check and help you.
We could not find any active AVG  subscriptions/trial orders on the account that you used for the AVG community. Hence, I have sent you an email requesting a few details to locate your subscription. 
Please check for the email and revert to us.
Thank you for your understanding.

I would like to cancel my free trial so that I’m not charged for the yearly subscription. Please advise. 

Hello Katy, 
Thank you for reaching AVG Support Community.
We're sorry to know that you've decided to cancel the AVG Subscription.
We will certainly check and help you.
We could not find any active AVG  subscriptions/trial orders on the account that you used for the AVG community. Hence, I have sent you an email requesting a few details to locate your subscription. 
Please check for the email and revert to us.
Thank you for your understanding.