Hello, Ralph.
We'd be glad to clarify this. AVG products are sold as subscriptions and remain valid until you cancel them. We try to be clear about this both before and after your purchase, and we explain how to cancel subscriptions in various places, including:
In our shopping cart before purchase.
In the confirmation email we send after purchase.
In notification emails we send before charging for subsequent subscription periods.
It must be an AVG subscription for Android, and we request to submit your request to our Android support team (http://avgclick.me/AVGtechnical). They'll certainly help you with cancelling the subscription and make sure you will not be charged. While filling in the form, select 'Android' as your OS and choose 'Yes' when you are asked if you are a paid user or not.
I recently found that AVG has been dipping into my checking for $11.99. Please stop! I will call the bank on Monday to Stop this action. This is not the first time but it will be the Last time! I have deleted AVG on everything I own because they cannot protect me from themselves!!!
I will notify others of this scam!
Hello, Ralph.
We'd be glad to clarify this. AVG products are sold as subscriptions and remain valid until you cancel them. We try to be clear about this both before and after your purchase, and we explain how to cancel subscriptions in various places, including:
In our shopping cart before purchase.
In the confirmation email we send after purchase.
In notification emails we send before charging for subsequent subscription periods.
It must be an AVG subscription for Android, and we request to submit your request to our Android support team (http://avgclick.me/AVGtechnical). They'll certainly help you with cancelling the subscription and make sure you will not be charged. While filling in the form, select 'Android' as your OS and choose 'Yes' when you are asked if you are a paid user or not.