Hi Sandra,
We're sorry to hear that you wish to cancel your AVG subscriptions.
Upon checking your account, we'd like to inform you that both your AVG subscriptions have surpassed the norms of our 30 days refund policy and they're not eligible for refund.
Before we proceed with the cancellation, could you let us know why you've decided to cancel the auto-renewal of your AVG subscriptions?
If you need any technical assistance or wish to renew your subscriptions at a discount price, we'd be happy to help you.
Awaiting your response.
Please cancel my account and issue a credit for any remaining time I have not used. There didn't seem to be anywhere else to post this. There is not a phone number on your invoice so do not know how to contact you other than this. Thank you
Hi Sandra,
We're sorry to hear that you wish to cancel your AVG subscriptions.
Upon checking your account, we'd like to inform you that both your AVG subscriptions have surpassed the norms of our 30 days refund policy and they're not eligible for refund.
Before we proceed with the cancellation, could you let us know why you've decided to cancel the auto-renewal of your AVG subscriptions?
If you need any technical assistance or wish to renew your subscriptions at a discount price, we'd be happy to help you.
Awaiting your response.