I want to cancel the free trial that I have on my PC, AVG Internet Security, which will be renwed automatically in a few days but I can't do it because there is no section for canceling the free trial. I want that it be removed immediately. Two identical subscriptions have been inserted, therefore if I don't cancel the I will pay the same thing twice. On the computer app I only have the option to see the subscription that I have but I can't cancel them, and on the website are not visible. I want them canceled before the payment.
I wait for an answer as soon as possible.
Hello Ahmed.
We acknowledge your request to cancel the subscription.
However, you do not have an active subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate your account and assist you further. Please revert it containing those details.
Hello Ahmed.
We acknowledge your request to cancel the subscription.
However, you do not have an active subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate your account and assist you further. Please revert it containing those details.