Cancel my renewal AVg

Hello Syarif,
We acknowledge your request.
You've been recently charged 599000.00 IDR for the renewal of AVG Ultimate on September 30, 2019. Do you wish to cancel and get a refund for this renewal? If yes, may I ask you the reason for it?

i want to cancel my renewal avg…please cancel the auto extend of my avg

Hello Syarif,
We acknowledge your request.
You've been recently charged 599000.00 IDR for the renewal of AVG Ultimate on September 30, 2019. Do you wish to cancel and get a refund for this renewal? If yes, may I ask you the reason for it?