We are glad to look into this for you.
We found that you've signed up a free trial for the following products: AVG Driver Updater, AVG Secure VPN multi-device, AVG Internet Security multi-device and AVG AntiTrack. Auto-renewal service wasn't cancelled for the above trial orders.
Do you wish to cancel the services? If yes, may I ask you reason behind the cancellation?
Awaiting for your reply and are eager to help.
Hi, I had a problem cancelling my subscriptions, but nothing happens and the status still said "subscribed". I am not sure if's working or not. Can any you guys help?
You are most welcome.
Yes, you have been charged $39.99 for AVG Driver Updater (1 Year) subscription from the 30 day trial that you signed up on 17th July 2019.
We would like to clarify that the subscription isn't' for a month.
Refund for this charge was already initiated and you will be getting the amount credited within 7 business days.
Thank you.
Oh, it's a renewal auto purchase ($39.99) from AVG Driver Updater. I already made a refund on it. Let me know if you have any more questions. If not, thanks for your help.
Thank you for explaining the reason.
We aren't sure how did you confirm that you will be charged $40.00 for a month.
Could you explain it?
We have cancelled the auto renewal service for your AVG trial orders.
You will not be auto charged for them.