Hello Eva,
We are here to help.
You have been charged 79.99 USD for the renewal of AVG Internet Security multi-device on August 20, 2019. Do you wish to cancel the auto-renewal service alone or get a refund for this renewal? May I know the reason behind the cancellation request?
I wish to cancel. Please let me know how I can do this. I missed the email to automatically renew my account.
Thank you,
Eva Bell
Thank you for confirming, Eva.
I have processed refund for the subscription and an email confirmation has been sent.
Hello Eva,
We are here to help.
You have been charged 79.99 USD for the renewal of AVG Internet Security multi-device on August 20, 2019. Do you wish to cancel the auto-renewal service alone or get a refund for this renewal? May I know the reason behind the cancellation request?
Yes I wish to cancel the auto-renewal service and get a refund for this renewal as well. I will no longer be using the computer.
thank you for your help
Eva Bell