Hello Gerald,
We regret for the inconvenience caused. Upon checking your account, it seems that you have purchased AVG Internet Security (1 computer) good till 11/17/2017 and AVG PC TuneUp (1 computer) good till 4/4/2017. Both the AVG subscriptions has exceeded 30 days from purchase, so refund will not be applicable for it. Please have a look at AVG Refund policy using this link http://support.avg.com/SupportArticleView?urlname=What-is-AVG-refund-policy . Feel free to contact us for any assistance regarding AVG.
Thank you.
I'm having no success in cancelling my subscription; please assist me. Thanks
Hello Gerald,
We regret for the inconvenience caused. Upon checking your account, it seems that you have purchased AVG Internet Security (1 computer) good till 11/17/2017 and AVG PC TuneUp (1 computer) good till 4/4/2017. Both the AVG subscriptions has exceeded 30 days from purchase, so refund will not be applicable for it. Please have a look at AVG Refund policy using this link http://support.avg.com/SupportArticleView?urlname=What-is-AVG-refund-policy . Feel free to contact us for any assistance regarding AVG.
Thank you.