Hello Jeannie,
You've reached the AVG community support forum.
We understand that you'd like to get refund for your AVG Internet Security subscription because you cannot install it onto your device on which Windows S Mode is enabled.
Before we proceed further, we'd like to clarify that you can install AVG Internet Security onto your computer after disabling the Windows S Mode.
However, once you disable Windows S Mode in your computer, it cannot be enabled again.
Please let us know how you'd like to proceed further.
I got AVG without realising that my computer is in S mode and will not allow the dowload. I want to cancel immediately since I paid today and am canceling today. Please let me know how to contact for cancellation.
Jeannie Scott
(Email address redacted)
Hello Jeannie,
You've reached the AVG community support forum.
We understand that you'd like to get refund for your AVG Internet Security subscription because you cannot install it onto your device on which Windows S Mode is enabled.
Before we proceed further, we'd like to clarify that you can install AVG Internet Security onto your computer after disabling the Windows S Mode.
However, once you disable Windows S Mode in your computer, it cannot be enabled again.
Please let us know how you'd like to proceed further.