Cancel my subscription

Hello Paul,
We're sorry to hear that you're decided to cancel the AVG Subscription.
We will certainly check and help you.
We could not find the recent AVG order on the account that you used for AVG community.
Hence, I have sent you an email requesting few details to locate your subscription. Please check for the email and revert to us.
Thank you.

I downloaded the app yesterday and wish to cancel this. It seems to be very difficult to do this, I’ve left messages with sales and support with no answer. How do I do this

Hello Paul,
We're sorry to hear that you're decided to cancel the AVG Subscription.
We will certainly check and help you.
We could not find the recent AVG order on the account that you used for AVG community.
Hence, I have sent you an email requesting few details to locate your subscription. Please check for the email and revert to us.
Thank you.