I took thee trial but did not like it and you have up dated it to a purchase!
I do not want it at all, so have removed it from my computer and want a refund!
This is a bad way to run a business!
Is this some kind of scam AVG is running?
So many people have the same exact problem, and AVG refuses to address it.
WHAT IS THE PROBLEM?
AVG makes it virtually impossible to cancel trial subscriptions.
Nothing simple about it at all.
It's like they punish you for wanting to cancel their products.
TOTALLY UGLY WAY OF DOING BUSINESS.
YOUR AVG TUNEUP REALLY S*CKS, TOO.
Note: I just copied and pasted what some other person asked, as it is the same exact problem (and AVG doesn't want to or refuses to address it)
Here is the copied text below:
"How do I cancel the free trial for AVG TuneUp? I do not want to be billed for a subscription and it says that you can cancel ANYTIME, but I cannot find a link to cancel. also when i tried to log into my avg account it would not take my password but other times said that password was already subscribed to an account."
F, we received the email delivery notice.
Could you contact us through chat using this https://support.avg.com/support_tech?l= link, so we can gather necessary information and assist further?
Yes, we realize your concern, but couldn't find the trial order.
Hence, contact us directly through chat using this https://support.avg.com/support_sales?l= in-order to locate your trial subscription.
Thank you.
Hello F,
We realize this must be upsetting and it is actually possible to cancel the subscription from AVG my account.
However, the pre-authorized trial orders will not appear in AVG my account. Hence, for its cancellation, customers have to reach us.
We couldn't find any trial registered under the account that you have used for posting here.
Hence, we sent an email requesting details to locate your trial order.
Thank you.