Cancel of free months trial

Greetings,

We're glad to help you with this.
However, upon checking our records, we see that you've raised a refund request & the concerned team has already initiated the refund process.
Also, we see that an email confirming the same has been sent to you.
Regarding the bank details, clarify whether you're looking to remove the data affiliated with AVG.

Good day

Please can you assist. I start on 29 June 2020 with free trial regarding AVG protection. I struggle to get it cancelled  before 29 August 2020 but this morning they already deducted money from me and the 1 month not even done.  I also want to know how I cancancelled my banking details on the AVG account. I did not want to add it but it was the only way to see how it works. I really feel that AVG is trying to take money  without Confirming if I want to extend. I also log on on my account try to cancelled under subscription but there is nothing because it is still free trial. Please can you assist. I also already query payment at my bank. #19054696310 free trial account and #81710455700 new number.

Greetings,

We're glad to help you with this.
However, upon checking our records, we see that you've raised a refund request & the concerned team has already initiated the refund process.
Also, we see that an email confirming the same has been sent to you.
Regarding the bank details, clarify whether you're looking to remove the data affiliated with AVG.