I have not given permission for anyone to take money from my account & am not happy with this auto re-new of the product. I wish to have my account refunded the amount taken ASAP.
How do you people try and get away with charging me for something I don't want any more.
I will be reporting this unethical behavior to the appropriate authorities.
Hi Jéssica,
We'll certainly clarify the charges.
On checking, you have been renewed for AVG Internet Security on Dec 11, 2019 for EUR 59.99.
Let us know if we can go ahead and process refund.
Thank you for confirming your refund request, Jesssica.
We initiated a refund in the amount of EUR 59.99 and sent you an e-mail informing the same.
Feel free to let us know if we can be of more help.
Yes, you can process de refund of this money please.
Thank you
Hi Jéssica,
We'll certainly clarify the charges.
On checking, you have been renewed for AVG Internet Security on Dec 11, 2019 for EUR 59.99.
Let us know if we can go ahead and process refund.