Hello Ginette,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
My account was renew automatically in august , 1 month prior to the expiry date . The amount was 121.86 and my last licence the cost was 45.98 . I request a refund since i did not authorize that amount my first request was in august and did a follow up in september prior to the expiration of my license ( september14 )
I am still waiting for the refund . This delay is not acceptable and It seems that we are unable to speak to a person. I try this way of communication and hope i will get a reply
Hello Ginette,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.