Hello Stephen,
I am glad to help you.
On verifying your account details, I found that you have been charged EUR 59.99 for the renewal of AVG Secure VPN on October 26, 2019.
You do have another debit (EUR 59.99) on November 15, 2019 for the renewal of AVG Internet Security Multi-device.
Let us know if you need a refund for both products or only for AVG Secure VPN.
I've canceled my subscription to your VPN. It was renewed on Oct 26th and charged for it but I've canceled it as of today. I request a refund of the subscription renewal fee (€59.99).
Thank you for replying so soon. In answer to your query, yes I was charged €59.99 today but that was for internet securty, which I am happy with. I was billed for the same amount on October 26th for the VPN when it was renewed. I've since decided to discontinue my use of my VPN subscription and would like a refund for just that part of my subscription. I have no problemes with the internet subscription, but given that that was billed for only today, I can see how you must have thought that was my concern.
Hello Stephen,
I am glad to help you.
On verifying your account details, I found that you have been charged EUR 59.99 for the renewal of AVG Secure VPN on October 26, 2019.
You do have another debit (EUR 59.99) on November 15, 2019 for the renewal of AVG Internet Security Multi-device.
Let us know if you need a refund for both products or only for AVG Secure VPN.