Hello Steve,
We realize the situation and would be glad to help.
We couldn't locate any active subscriptions under your current account. Hence, sent you an e-mail requesting details and revert to us to get further assistance.
Thank you.
I have bipolar disorder and cannot remember the email address which I used when I bought the product. It's annual subscription is due on 14/07/19 and wish to cancel as I no longer have the computer.
Any help greatly appreciated.
Hello Steve,
We realize the situation and would be glad to help.
We couldn't locate any active subscriptions under your current account. Hence, sent you an e-mail requesting details and revert to us to get further assistance.
Thank you.