Hello Laura.
We'll certainly help you with cancelling the subscription. I could see that you have already been charged for the renewal on 21st June 2019. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription. We would like to inform you that the Subscription (automatic renewal) has been cancelled for your AVG Internet Security 1 computer (1 year) license.
The license will not be renewed further and no money will be taken from your account for the renewal. You will be informed about the expiration of your license in time to purchase a license renewal before your AVG expires.
I wish to cancel my subscription to AVG Internet Security. No further automatic withdrawals. How do I do that?
Hello Laura.
We'll certainly help you with cancelling the subscription. I could see that you have already been charged for the renewal on 21st June 2019. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription. We would like to inform you that the Subscription (automatic renewal) has been cancelled for your AVG Internet Security 1 computer (1 year) license.
The license will not be renewed further and no money will be taken from your account for the renewal. You will be informed about the expiration of your license in time to purchase a license renewal before your AVG expires.