Hi Shanice,
Your refund request was already initiated as per the ticket that you submitted through online form.
You will get the amount credited within 7 business days.
Since auto renewal service was enabled for AVG Internet Security Multi-Device (60 day) trial, you were charged automatically for a 1 Year subscription.
Our system did send prior email notification (20th July 2020) about this process and the charge that is going to be taken.
We can assure you that we have not processed any unauthorized payments from your card or account.
Thank you.
Hi AVG,
Can help to unsubscribe the AVG Internet Security (multi -device). And it has already deduct to my bank account. kindly do a refunds. Thanks.
Regards,
Shanice
Hi Shanice,
Your refund request was already initiated as per the ticket that you submitted through online form.
You will get the amount credited within 7 business days.
Since auto renewal service was enabled for AVG Internet Security Multi-Device (60 day) trial, you were charged automatically for a 1 Year subscription.
Our system did send prior email notification (20th July 2020) about this process and the charge that is going to be taken.
We can assure you that we have not processed any unauthorized payments from your card or account.
Thank you.