Hi,
Does anyone know of a way of cancelling a subscription? I dont have the option to cancel my AVG Security on myaccount and the online chat doesn't seem to be working. Any help is appreciated :).
Hello Ciaran,
We will help you with this.
If you are able to see your AVG subscription on your AVG MyAccount then you should find the "unsubscribe" option which will help you to cancel the subscription.
Could you try contacting our technical chat support using this https://support.avg.com/support_tech_chat?l=en link from another browser and check whether you are able to get connected?
You have been charged GBP34.99 for the AVG Anti-Track (1 Year) subscription on 27th June 2019.
Since auto renewal service was enabled for its 60 day trial, this charge was debited automatically.
You have already cancelled the auto renewal service for AVG Internet Security - Multi-device (60 day) Trial order on 27th June 2019.
Today, you have received an email reminder renew its subscription and it doesn't mean that you are going to be charged automatically for it.
Let us know how you would like to proceed with the GBP34.99 charge?
I tried that and was told it will take 24 hrs.
Hello Ciaran,
We will help you with this.
If you are able to see your AVG subscription on your AVG MyAccount then you should find the "unsubscribe" option which will help you to cancel the subscription.
Could you try contacting our technical chat support using this https://support.avg.com/support_tech_chat?l=en link from another browser and check whether you are able to get connected?
You have been charged GBP34.99 for the AVG Anti-Track (1 Year) subscription on 27th June 2019.
Since auto renewal service was enabled for its 60 day trial, this charge was debited automatically.
You have already cancelled the auto renewal service for AVG Internet Security - Multi-device (60 day) Trial order on 27th June 2019.
Today, you have received an email reminder renew its subscription and it doesn't mean that you are going to be charged automatically for it.
Let us know how you would like to proceed with the GBP34.99 charge?