To Whom It May Concern,
I received the email notifying my free trial of TuneUp will be expired and would be automatically renewed. It says in one of your article that there would be a link in that email for cancellation, but there was not. I could not find a cancellation button on AVG MyAccount either. I have no idea why you make this so hard for people to cancel your product. I read the term of agreement, knowing there would be an auto-renewal, but was not aware that the company would make it so difficult to avoid unwanted billing. I'd like to cancel any subscription I have with you and firmly request a refund of $49.99 charged today July 1st.
Same issue, I will be contacting my sccount and will putting forward a case for fraud if not ammended.
Hello Simon,
We have replied to your original post: https://support.avg.com/answers?id=9060N0000000Zes .
We request you to not to post multiple times for the same issue.
Keep up the conversation on a single thread to get quick assistance.
Thanks.
I have same issue. Please let me know when you find the solution. Thanks
I have same issue. Please let me know when you find the solution. Thanks