Hi Juan,
We'll certainly help you with that.
Upon checking your account, we can see that you've already raised a refund ticket with our concerned refund team. They'll check & get back to you via email as soon as possible.
Meanwhile, your patience is very much appreciated. Thanks!
I requested this subscription to be canceled a while ago and I see it reflected on my credit card. I don't want this service. I already have a new one in the name of (Email address redacted).
Please cancel the one in the name of (Email address redacted)
Hi Richard,
This isn't the experience we want you to have.
We're really sorry to know that you feel this way.
We will certainly check and help you to resolve your problem.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.
Hi Juan,
We'll certainly help you with that.
Upon checking your account, we can see that you've already raised a refund ticket with our concerned refund team. They'll check & get back to you via email as soon as possible.
Meanwhile, your patience is very much appreciated. Thanks!
How do I get my refund for something I did not use? THIS is outrageous.