Hi Dylan,
You've reached the AVG community support channel.
Upon checking your account, we'd like to assure you that auto-renewal has already been cancelled for your AVG Internet Security (Multi-Device, 60 Days free trial) subscription.
An automated confirmation email has already been sent to your registered email address. Please check your inbox/spam folders to find the email.
Regarding your second query, yes, you can continue using your subscription till it expires on October 07, 2023.
Let us know if you have further queries.
I would like to cancel the renewal of my AVG Internet Security (Multi-Device), however on the subscriptions page of my account it is listed as "Subscription status: Not Available" and I have no option to unsubscribe.
I have checked back as advised on the page however the same error persists, and could not reach Sales Support.
Can you please advise how I can resolve this? Please also advise if successful can I also continue to use the product until the expiration date?
Kind regards,
Hello Indi,
You've reached the AVG community support channel.
Please write back to us in your own/new post, so that we can locate your account, obtain further details and help you accordingly.
Thank you for understanding in advance!
Hi Dylan,
You've reached the AVG community support channel.
Upon checking your account, we'd like to assure you that auto-renewal has already been cancelled for your AVG Internet Security (Multi-Device, 60 Days free trial) subscription.
An automated confirmation email has already been sent to your registered email address. Please check your inbox/spam folders to find the email.
Regarding your second query, yes, you can continue using your subscription till it expires on October 07, 2023.
Let us know if you have further queries.