Cancelamento no periodo de teste de 60 dias

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Nº do pedido 214208322139

Estou com AVG TUNEUPE  instalado no periodo de teste por 60 dias e não quero assinar esse produto e não consigo acesso para cancelar ainda no periodo deteste, como devo proceder administrativamente ?
Se não conseguir orientação  e respectivo cancelamento já informo que vou me preparar para resolver essa questão administrativameente.
Atenciosamente 
Izildo N Casaroto
Greetings,

The support available here is in English currently. You can for example use Google Translator (https://bit.ly/2xAiEc8) for translation purpose.
If you require support in your language, you can raise a request via this link : https://bit.ly/2Jss9wE
However, we're more than glad to help you through this channel. As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.