Cancelar una suscripción que realice en años anteriores y no quiero que descuenten mas

Reinel,
Sorry, but we don't speak your language. Please visit https://support.avg.com/ for more help or respond back in English.

Buenas tardes, por favor quiero que me cancelen una suscripción realizada a AVG que realice en años anteriores y me están descontando sin yo autorizaelo

me realizaron el descuento en el año 2016 y 2017, mi nombre completo a Ángel reinel Ibáñez Hernández documento de idenridad [Information Removed], el descuento lo están realizando los 17 de agosto de cada año, a mi tarjeta de crédito Master card terminada en [Information Removed], por favor necesito que realicen la cancelación de la suscripción, no estaba enterado que realizaban el descuento cada año sin mi autorización.


Agradezco su atención a este requerimiento 


graxiaa

Hi Reinel,

Thank you for reaching out to us with your request.

Unfortunately, I'm unable to locate any Orders under this account. I've sent you an email requesting further details. Please check your Inbox and provide me the details.

Note: Please do not provide Personal Information in Public Forums

Reinel, This Community is basically only English language… Query translation…
[Spanish to English]
Cancel a subscription you made in previous years and I do not want them to deduct more
Good afternoon, please I want to cancel a subscription made to AVG that I made in previous years and they are discounting me without my authorization
I received the discount in 2016 and 2017, my full name to Angel Reinel Ibáñez Hernández idenrity document [Information Removed], the discount is being made on August 17 of each year, to my credit card Master card ending in [Information Removed], please I need you to cancel the subscription, I was not aware that they made the discount every year without my authorization.
I appreciate your attention to this requirement
Thank you
AVG Guru

Reinel,
Sorry, but we don't speak your language. Please visit https://support.avg.com/ for more help or respond back in English.