Cancelation of my AVG Protection pro, account '' NO REFUND GIVEN ''

Hello Alec,
Thank you for contacting us with your concerns. We regret for any inconvenience caused to you. Upon checking your records, we find your AVG protection multi device subscription is still active and we do not see any refund request place against your subscription. So, We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Please, feel free to let us know if you require any further assistance. Thank you.

Hello Alec,
Thank you for contacting us with your concerns. We regret for any inconvenience caused to you. Upon checking your records, we find your AVG protection multi device subscription is still active and we do not see any refund request place against your subscription. So, We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Please, feel free to let us know if you require any further assistance. Thank you.