Cancelation of subscription

I have been trying to cancel my subscription. Impossible through email (sending failure) and impossible through my account (internal error, pls try later). Therefore, with this message pls consider any subscription as cacelled.

Hello Marinus,
We regret for the inconvenience caused. While verifying your account you have AVG Protection multidevice (1 year subscription) as your active subscription. Could you please confirm whether you are trying to cancel the automatic renewal of the AVG program?
Thank you.

Hello Marinus,
We regret for the inconvenience caused. While verifying your account you have AVG Protection multidevice (1 year subscription) as your active subscription. Could you please confirm whether you are trying to cancel the automatic renewal of the AVG program?
Thank you.