Hello Ingrid,
You have AVG Internet Security - Unlimited Devices (1 year subscription) purchased on 5th May 2018.
Do you have any issues with the activation?
Hello Ingrid,
You have AVG Internet Security - Unlimited Devices (1 year subscription) purchased on 5th May 2018.
Do you have any issues with the activation?
I received an email that the payment for my subscription is not in and that my subscription is blocked. I have looked into my account but there it is with the correct expiration date. What now... I paid on May 5 '18
Thank you for the information, Ingrid.
The order for AVG Internet Security Unlimited has been placed twice and we received payment for only one order.
The other order has been cancelled automatically, you received the email notification for this product only. We request you to ignore that email and we assure you that you won't be charged further.
Thank you for the information. I'm glad that it's oké.
The activation not the problem. It works normaly. The problem is the email I received. I translated it for you. Dear Ingrid Lucas - v.d. Neut, Thank you for your order at AVG Technologies on May 5, 2018. We have not received any payment in the past 15 days, so your order has been canceled. If you have already sent a payment order, you can ignore this message. In that case your order will be processed when your payment has been received. If you have not yet sent a payment order, your order will not be processed. If you still want to purchase the product, you have to place a new order. If you want to place a new order, go to: AVG shopping cart.
I paid via IDeal on 5 May