Canceled subscription over a year ago and still getting billed

AVG Subscription
3

Hello Matt 
Thank you for contacting AVG Community Support.
We are sorry to know that.
We certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

1

I have only realiuzed not there have been two payments from my account of ±$32 to DRI*AVG Technologies. 

I certainly canceled subscription over a year ago and also logged into my account to see and i have no subscriptioned enabled. This is theft. 

How do i get a refun pls?

2

Hello Matt 
Thank you for contacting AVG Community Support.
We are sorry to know that.
We certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.