Hello Shay,
We regret to hear about the inconvenience caused. We have cancelled the auto-renewal for AVG PC TuneUp. The license will not be renewed and no money will be taken from your account for the renewal. You will be informed about the expiration of your license in time to purchase a license renewal before your AVG expires.
Please, feel free to let us know if you require any further assistance. Thank you.
I've just received a notice that my Tune Up subscription is up for renewal in May. My AVG subscription is good until sometime in November (I think). I don't want to continue with Tune up, but I can't figure out how to cancel it. It looks like if I manual elect to cancel it, I cancel my AVG subscription. Is it all lumped together ... am I missing something here? I can't seem to find how I can send an e-mail to customer service ... only the community. Why do things have to be so hard?
Hello Shay,
We regret to hear about the inconvenience caused. We have cancelled the auto-renewal for AVG PC TuneUp. The license will not be renewed and no money will be taken from your account for the renewal. You will be informed about the expiration of your license in time to purchase a license renewal before your AVG expires.
Please, feel free to let us know if you require any further assistance. Thank you.