Cancellation and refund

Hello Charles,

We see that you have purchased the AVG Protection multidevice (1 year subscription) and AVG TuneUp - Unlimited (1 year subscription) that expires on 14th November 2017 and 20th September 2017.
Both has the auto renewal enabled and hence you will be charged for the renewal automatically.
Since you mentioned that you don't wish to continue using the AVG subscription, we would like to inform you that for advanced protection it is recommended to use the AVG Protection program that you already have.
If you still wish to cancel the subscription then we can help you in cancelling the auto renewal for your subscription.
Please let us know the status.

Wish to cancel my subscription  and a refund for remaining time.  Reason, now have windows 10 installed which includes windows defender and don't need this subscription anymore.  How do I complete this in English

Charles, Also with Win 10 Windows Defender is re-classified as an AntiVirus prog which can conflict with AVG so Defender is therefore disabled when AVG is installed.
Standard info… Windows Defender is an anti-malware component of Microsoft Windows. It was first released as a free antispyware program download for Windows XP, shipped with Windows Vista and Windows 7 and made into a full antivirus program replacing Microsoft Security Essentials as part of Windows 8 and later versions.
AVG Guru