Hello Nadezhda,
We have cancelled the auto renewal of your AVG TuneUp - Unlimited Devices (1 month subscription) and it expires on 12th July 2018.
Please note that the automatic renewal can be disabled safely up to 16 days prior to the current expiration date.
If the cancellation attempt takes place 15 days or less prior to the renewal date, it might at times happen that the renewal amount will still be charged and the license will be renewed.
Feel free to contact us if you need further help.
Hello, advisors!
I have one problem. I read information about cancellation product on the site, but I can't do it. Maybe, I should wait about several days, because I payed for it today and in the instruction saw information that I can delete AVG for 16 days before next payment. I want cancell AVG now. How can I do it?
I will be very grateful to you for your help.
Best regards, Nadezhda.
Hello Nadezhda,
We have cancelled the auto renewal of your AVG TuneUp - Unlimited Devices (1 month subscription) and it expires on 12th July 2018.
Please note that the automatic renewal can be disabled safely up to 16 days prior to the current expiration date.
If the cancellation attempt takes place 15 days or less prior to the renewal date, it might at times happen that the renewal amount will still be charged and the license will be renewed.
Feel free to contact us if you need further help.