Cancellation of all AVG software

I wish all of my AVG Accounts to be cancelled on the renewal date. Today I received a notice my Anti Trac and  AVG driver updater  had been renewed and my account billed.  You renewed both of these until 7/3/21. I want these cancelled and my account credited.  I did not have an option to cancel as I have previously had.

Hello Miriam,

We regret the inconvenience caused. We'll check and help you with the refund.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.