Cancellation of automatic renewal and debit

General discussion
1

Buonasera, ho installato una e-mail che ha comunicato il rinnovo, ma è sfortunatamente resterò attivo fino al 2019. Chiedo per un rimborso perché non utilizzo

3

Palmina, This Community is basically only English language… Query translation…
[Italian to English]
Good evening, I installed an e-mail that announced the renewal, but unfortunately I will remain active until 2019. I ask for a refund because I do not use
AVG Guru

6

Hello Palmina,

Currently, the service here is provided in English.
Could you explain the concern in English to get further assistance?

4

Hello Palmina,

Currently, the service here is provided in English.
Could you explain the concern in English to get further assistance?

5


Good morning, Good evening, I installed an e-mail that announced the renewal, but unfortunately I will remain active until 2019. I ask for a refund because I do not use. After writing to you I was able to get in touch with the service refunds, they were very friendly and have already repaid. Thanks for the attention.

2

Palmina,

As per the translation, I have escalated the case to the refund team. They will process the refund and get back to you via email.