Cancellation of AVG Tune up

AVG Subscription
3

Hello Farouk,

I understand the inconvenience.
The email regarding auto renewal should have been sent to the email address that you used during the purchase of AVG and if it is not found in inbox then it should be in spam or junk folder.
I see that you have been charged for the AVG PC TuneUp (1 computer) renewal since it had auto renewal in active state.
If you aren't interested to continue using this renewal then you can apply for refund using this link: https://support.avg.com/RefundForm .
If you would like to fix the issue with AVG my account showing as "no subscriptions" then please provide the screenshot of AVG my account "My Products" page.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.

You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

2

Hello Farouk,

I understand the inconvenience.
The email regarding auto renewal should have been sent to the email address that you used during the purchase of AVG and if it is not found in inbox then it should be in spam or junk folder.
I see that you have been charged for the AVG PC TuneUp (1 computer) renewal since it had auto renewal in active state.
If you aren't interested to continue using this renewal then you can apply for refund using this link: https://support.avg.com/RefundForm .
If you would like to fix the issue with AVG my account showing as "no subscriptions" then please provide the screenshot of AVG my account "My Products" page.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.

You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

I did not receive an email relating to AVG tune up renewal, yet I've been billed.
I would like to cancel this subscription. please inform how to do this  as "no subscriptions" is showing on my profile.