Cancellation Of AVG

Hello Brian,

We request you not to share the order number on a public post.
We have cancelled the auto renewal service enabled for your AVG Internet Security (1 computer) license registered under ***@hsv-industri.dk account. Hence, you will not be auto charged for its renewal.
Please be informed that, AVG my account has to be created for the email address in which the subscription is registered. It was not created for the above mentioned email address.
Feel free to contact us if you need further help.

I am unable to access this thru My Account in order to cancel, as it erroneously does not recognize my subscription and I am unable to create a new account using my current email address.  Please CANCEL  my subscription and automatic extension/renewal for which I do nor wish to be billed    
Subscription details
Original order number: (removed)
Original order date: 21 March 2019
Subscription expires: 14 April 2019
Brian Andersen

Hello Brian,

We request you not to share the order number on a public post.
We have cancelled the auto renewal service enabled for your AVG Internet Security (1 computer) license registered under ***@hsv-industri.dk account. Hence, you will not be auto charged for its renewal.
Please be informed that, AVG my account has to be created for the email address in which the subscription is registered. It was not created for the above mentioned email address.
Feel free to contact us if you need further help.