Cancellation of contract

Other products
7

Hi Helmut,

We are here to help.
We couldn't locate any active subscriptions under the e-mail address you used to contact us here. We found a subscription of AVG Secure VPN registered with other e-mail address of yours. Hence, sent you an e-mail to verify the identity and revert to us for more help. Thank you.

6

You may use both E-Mail adresses. Booth are mine helmutlappess@aol.com und huhlappessen@t-online.de

1

AVG Secure VPN-Abonnement

4

Hi Helmut,

We are here to help.
We couldn't locate any active subscriptions under the e-mail address you used to contact us here. We found a subscription of AVG Secure VPN registered with other e-mail address of yours. Hence, sent you an e-mail to verify the identity and revert to us for more help. Thank you.

2

Thank you for the information, Helmut.

We have made a note that both these email addresses belongs to you.

We appreciate your time and co-operation.

3

We do not have an dedicated email address to which you can sent your query.

We have located your account under xxxxx@t-online.de.

I see from your account that the automatic renewal is already cancelled for AVG Secure VPN, you will not be charged by AVG automatically for this product.

5

You may use both E-Mail adresses. Booth are mine helmutlappess@aol.com und huhlappessen@t-online.de