Hello, I signed up for a 60 day free trial but cancelled 8 or 9 days before it was due to end but I’ve still been charged, haven’t even received a confirmation email, or if the cancellation didn’t go through I haven’t had anything to say the trial was coming to an email end, I think it was 3 days before it ended I should’ve had an email or message? So please can I have a refund on the amount I’ve been charged please?
many thanks.
Hi Dan.
We'd be glad to clarify this and help with your request for refund.
Unfortunately, you do not have an active subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate your account in our database.
Please confirm those details in a reply.
Hi Dan.
We'd be glad to clarify this and help with your request for refund.
Unfortunately, you do not have an active subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate your account in our database.
Please confirm those details in a reply.