Hello Skuli,
We request you not to share the email address on a public forum.
You have been charged EUR109.99 for the renewal of AVG Internet Security (1 computer) license whose first purchase had auto renewal enabled.
An email notification was sent 30 days prior to let you know about this process and the charge that is going to be debited.
We have initiated the refund for this charge and an email has been sent explaining its status.
Thank you.
Dear sirs.
Today I got an anouncement of Automatic renewal of my AVG subscription until 09 April 2021.
I would like to cancel this subscription and get my paiment refunded. The reason is that I am now using AVAST Virus protection and have alredy paid for two years to that company. Therefore I do not need AVG reneval. I was wery satisfied with your service but the change to AVAST was a kind of coincidense when I got some problems fixed in the computer last year. Then I saw no reason to change back to AVG, as I was told that these were actually the same company now.
My question is: Can I get the cacellation and the paiment back just by sending you this mail or is there something else I have to do? My subscription runs out after 15 days (09 April 2019) and I do not wish to renew it! I am alredy using AVAST and wery satisfied with that.
Wirth regards.
Skuli Thor Magnusson
( sthm@hive.is )
Today I got an anouncement of Automatic renewal of my AVG subscription until 09 April 2021.
I would like to cancel this subscription and get my paiment refunded. The reason is that I am now using AVAST Virus protection and have alredy paid for two years to that company. Therefore I do not need AVG reneval. I was wery satisfied with your service but the change to AVAST was a kind of coincidense when I got some problems fixed in the computer last year. Then I saw no reason to change back to AVG, as I was told that these were actually the same company now.
My question is: Can I get the cacellation and the paiment back just by sending you this mail or is there something else I have to do? My subscription runs out after 15 days (09 April 2019) and I do not wish to renew it! I am alredy using AVAST and wery satisfied with that.
Wirth regards.
Skuli Thor Magnusson
( sthm@hive.is )
Hello Balasubramanian S
Thank you for a swift and good responce to my request.
This has beeen no inconvenience for me so far, and no need for you to apologise.
Best regards,
Skuli Thor Magnusson
Thank you for your understanding, Skuli.
We appreciate your time and co-operation.
Hello Skuli,
We request you not to share the email address on a public forum.
You have been charged EUR109.99 for the renewal of AVG Internet Security (1 computer) license whose first purchase had auto renewal enabled.
An email notification was sent 30 days prior to let you know about this process and the charge that is going to be debited.
We have initiated the refund for this charge and an email has been sent explaining its status.
Thank you.