Hello YoungMin,
We are sorry for the inconvenience caused. We will help you to resolve your concern.
It isn't recommended to share account/order, personal info over this public post.
I would request you to reach our billing team through phone or chat. They will verify the account and get the status of your refund request.
Visit support.avg.com/support_sales?l=en to reach our billing team.
hello,
Refund policy when canceling subscription:
It says refunds will be issued within 7 business days.
I canceled my subscription on November 21st.
Nine business days have passed.
My credit card has not been canceled yet.
Account: g***********************@gmail.com.
Please check and quickly cancel your credit card.
Hello YoungMin,
We are sorry for the inconvenience caused. We will help you to resolve your concern.
It isn't recommended to share account/order, personal info over this public post.
I would request you to reach our billing team through phone or chat. They will verify the account and get the status of your refund request.
Visit support.avg.com/support_sales?l=en to reach our billing team.