Cancellation of Subscription

AVG Subscription
4

Hello Judith,

I understand the experience to cancel the auto renewal, I will help you with that. I would like to inform you that "My Subscription" option has been changed to "My products", you can see your AVG subscription under My products. I have canceled the auto renewal process for AVG Internet Security and you will not be billed automatically in future.

1

I wish to cancel my subscription when it runs out but when I follow the instructions in your e mail and go to My Account, there is no word 'subscription' anywhere.  Therefore I am unable to cancel.  Am I doing something wrong?

2

Hello Judith,

I understand the experience to cancel the auto renewal, I will help you with that. I would like to inform you that "My Subscription" option has been changed to "My products", you can see your AVG subscription under My products. I have canceled the auto renewal process for AVG Internet Security and you will not be billed automatically in future.

3

I am also unable to find my subscription to cancel it before it renews itself.