Cancellation of subscription

Hello галина ,
We acknowledge your refund request.
On checking through your account, we could see that the refund for your order has been initiated already. 
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check and revert to us if you need any further help.
Thank you.

Hello. The amount of 2388 rubles was debited from my card without my consent on 02.01.2022. How can I get a refund and cancel my subscription.

Hello галина ,
We acknowledge your refund request.
On checking through your account, we could see that the refund for your order has been initiated already. 
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check and revert to us if you need any further help.
Thank you.